Mr & Mrs Smith approached Vortex Bathrooms to transform their dated bathroom into a calming, restful retreat that balances modern design with everyday practicality.
Our journey began with an initial design meeting at their home, where we explored their vision, needs, and priorities. After hearing their ideas, Dan re-envisioned the space and shared the possibilities we could offer to enhance both function and feel of the compact room.

“Dan and his team were an absolute pleasure to work with — incredibly efficient, professional, helpful, and communicative from start to finish. I would not hesitate to use him again and would gladly highly recommend him to any friends that needed any work undertaking.”
Together, we shaped a plan that included:
– A wetroom shower area with a walk‑in glass screen
– Full bathroom re‑tiling
– Feature lighting for added ambience
– A brighter, lighter layout
– The luxury of under tile heating
To refine the details, we visited one of our partners showrooms to review layouts, tile samples, sanitaryware, and brassware; including trusted brands such as Hansgrohe and Porcelanosa. From there, we produced a full 3D room design and specification pack, helping Mr & Mrs Smith visualise their new space with clarity and confidence.
“This was followed by a detailed document, showing our proposed layout with pictures and quote. Our vision of full re‑tiling of walls and floor, together with fitting of toilet, shower and wash basin was made really clear.”
From the very first day on site, our priority was to keep the Smiths’ home as clean and disruption‑free as possible. Protective floor coverings were laid immediately, and every pathway from the outdoor working area to the bathroom was carefully shielded. As the project progressed, we maintained a tidy workspace by vacuuming and cleaning continuously; a clean environment makes the work smoother and reassures the client.
Communication was just as important as craftsmanship. Each morning, the Smiths were briefed on the plan for the day, and every evening we walked them through the progress made and what to expect next. This daily rhythm kept them fully informed and confident throughout the renovation.
Step by step, the transformation took shape: walls and floors were re‑tiled, the walk‑in wetroom shower was installed, and the underfloor heating brought a welcoming warmth to the space. Every detail was handled with care, from the illuminated mirror to the final fittings, ensuring the finished bathroom was both practical and luxurious.
Once complete, the Smiths were over the moon, delighted not only with the quality of the work but with the way the process had been managed. Their new wetroom is now a bright, light sanctuary that perfectly reflects their vision and needs.
From the very first day on site, our priority was to keep the Smiths’ home as clean and disruption‑free as possible. Protective floor coverings were laid immediately, and every pathway from the outdoor working area to the bathroom was carefully shielded. As the project progressed, we maintained a tidy workspace by vacuuming and cleaning continuously; a clean environment makes the work smoother and reassures the client.
Communication was just as important as craftsmanship. Each morning, the Smiths were briefed on the plan for the day, and every evening we walked them through the progress made and what to expect next. This daily rhythm kept them fully informed and confident throughout the renovation.
Step by step, the transformation took shape: walls and floors were re‑tiled, the walk‑in wetroom shower was installed, and the underfloor heating brought a welcoming warmth to the space. Every detail was handled with care, from the illuminated mirror to the final fittings, ensuring the finished bathroom was both practical and luxurious.
Once complete, the Smiths were over the moon, delighted not only with the quality of the work but with the way the process had been managed. Their new wetroom is now a bright, light sanctuary that perfectly reflects their vision and needs.
Day 1 saw full preparation of the stairs and landings with cover to prevent damage with work in the bathroom commencing. Each and every day saw the team cleaning up and vacuuming.
The communication and reliability was so clear and prompt, every day arriving on time with full respect for our home.
The skip and vans were parked on our drive upon ground covers to prevent damage. Dan and his team were an absolute pleasure to work with — incredibly efficient, professional, helpful, and communicative from start to finish I would not hesitate to use him again and would gladly highly recommend him to any friends that needed any work undertaking.